Last Updated: September 20, 2026

Business Information

Brand: Hovelariq

Company Name / Trademark Owner:

Operated by Huaihua Fenggou Network Technology Co., Ltd.

Business Owner: Che Zhuoji

Business Address:
Room 103, Building 3, Xieshui Tang Community,
Wushui Road, Chengzhong Subdistrict,
Hecheng District, Huaihua City,
Hunan Province, China

Email: service@jorevaniq.com

Phone: +86 16573662588

Website: jorevaniq.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT.

jorevaniq is owned and operated by Huaihua Fenggou Network Technology Co., Ltd.

A clear framework for shopping with jorevaniq: what to expect from your order, how we support you, and the rights and responsibilities that apply.

At Jorevaniq, we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and protect your information when you visit or make purchases from jorevaniq.com.

This Privacy Notice applies to all customers and visitors who access our website, purchase our products, contact our customer service team, or interact with our services.

1. Who We Are

Jorevaniq is an online pet supplies store operated by:

Huaihua Fenggou Network Technology Co., Ltd.

For the purposes of applicable privacy laws, Huaihua Fenggou Network Technology Co., Ltd. acts as the data controller responsible for processing personal information collected through our website.

Website:
https://jorevaniq.com

Company Address:

Room 103, Building 3, Xieshui Tang Community,
Wushui Road, Chengzhong Subdistrict,
Hecheng District, Huaihua City,
Hunan Province, China

Brand Manager:
Che Zhuoji

Email:
service@jorevaniq.com

Phone:
+86 16573662588

2. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following categories of information:

Personal Information

We may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Account information (if you create an account)
• Order details and purchase history

Payment Information

When you complete a purchase, payment information may be processed securely through third-party payment providers.

Jorevaniq does not directly store complete payment card numbers.

Device and Browsing Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website interaction information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

Order Processing

To:

• Process and fulfill your orders
• Arrange shipping
• Provide order updates
• Process payments
• Handle returns and refunds

Customer Support

To:

• Respond to questions
• Provide assistance with products and orders
• Handle complaints and service requests

Website Improvement

To:

• Improve website performance
• Understand customer preferences
• Improve product selection and shopping experience

Marketing Communication

Where permitted, we may use information to:

• Send promotional emails
• Provide product updates
• Share offers and announcements

You may unsubscribe from marketing communications at any time.

4. Cookies and Tracking Technologies

Jorevaniq uses cookies and similar technologies to improve website functionality and user experience.

Cookies may be used for:

• Essential website operations
• Shopping cart functionality
• Website analytics
• Performance measurement
• Marketing and advertising activities

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Information Sharing

We may share personal information only when necessary to provide our services.

Information may be shared with:

Service Providers

Including:

• Shopify platform services
• Payment processors
• Shipping and logistics providers
• Website hosting providers
• Customer service tools

Legal Requirements

We may disclose information when required by law, legal processes, or governmental authorities.

We do not sell customers' personal information.

6. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Maintain business records
• Comply with legal obligations

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of personal information
• The right to withdraw consent where applicable
• The right to request information about how your data is processed

To exercise these rights, please contact us:

Email:
service@jorevaniq.com

8. Order, Return and Refund Information

When processing returns or refunds, we may use your order information to verify purchases and complete the requested service.

Jorevaniq provides a 180-day return period from the date of delivery.

If you request a return, we may collect and process:

• Order number
• Customer contact information
• Product information
• Return reason
• Refund details

For more information, please review our Return Policy.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Jorevaniq does not knowingly collect personal information from children under the age required by applicable privacy laws.

If you believe that a child has provided personal information without appropriate authorization, please contact us so we can take appropriate action.

11. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices, technologies, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions regarding this Privacy Notice or how we handle your personal information, please contact us.

Jorevaniq
Operated by:

Huaihua Fenggou Network Technology Co., Ltd.

Email:
service@jorevaniq.com

Phone:
+86 16573662588

Address:

Room 103, Building 3, Xieshui Tang Community,
Wushui Road, Chengzhong Subdistrict,
Hecheng District, Huaihua City,
Hunan Province, China

Customer Service Hours:

Monday-Friday
9:00 AM-6:00 PM PDT

Last Updated: September 20, 2026